What Softrade Digital Can Do For You...
The list of services below is not comprehensive.
Embedded Files
IT Support
IT Support
Managed Service Provision
Managed Service Provision
Network and System Monitoring
System Maintenance (Security Patch Management etc)
Flexible Plans
Automated Off-Site Backup Solutions
Disaster Recovery Solutions and Planning
Break/Fix (casual pay as you go)
Regular ITC Reporting
Enables attainment of Higher Maturity Levels of “The Essential Eight”
Cloud Services
Cloud Services
Microsoft 365
Azure
Google Workspace for Business
AWS
Cybersecurity
Cybersecurity
Cybersecurity Risk Assessments
Assistance to Recover after Cyber Attack
ICT Consulting
ICT Consulting
Disaster Recovery Consulting
Cybersecurity Consulting
ITC Site Audits
ITC Site Audits
IT Security
IT Security
Endpoint protection
Browser protection
DNS protection
Mobile Device Protection
Firewall Hardware and Software
Email Reputation and Blacklist Protection
Hardware
Hardware
Supply and install most brands of Computer Hardware and Peripherals
Full computer repair and maintenance service
Custom Build Systems, workstations or servers, to your specifications
Software
Software
Boxed Retail
Monthly/Yearly Subscription
Websites
Websites
Hosting
Development using many types of development engines
Web Marketing
Search Engine Optimisation
Access Control and Asset Tracking (RFID and Barcode)
Access Control and Asset Tracking (RFID and Barcode)
VoIP Telephony Solutions Phone Systems for the Home and Office. (From single incoming line small business to large multiline enterprise)
VoIP Telephony Solutions Phone Systems for the Home and Office. (From single incoming line small business to large multiline enterprise)
MSP Support Program Diagram
MSP Support Program Diagram
Softrade Digital P/L offer a number of support.
All of these can be customised and tailored to suit your specific IT environment. We can wrap the customised support package in a Service Level Agreement (SLA).
We also do work on an hourly rate for "Break/Fix" casual customers.
The image above is graphical representation that shows how our remote support works.
Customer Service
Customer Service
If you are a new client and are looking for computer support we can help you. If your computer is running and you have an internet connection you do not have to get a house call. We can diagnose your system remotely. Yes, remotely.
If you are a new client and are looking for computer support we can help you. If your computer is running and you have an internet connection you do not have to get a house call. We can diagnose your system remotely. Yes, remotely.
So if this sounds like something you would like to try, this is what you need to do. Fill in this form or SMS the number below.
SMS our support mobile (0417 753034) and leave a message with your name and best time for us to call back.
We will do our best to get back to you ASAP during business hours. (9-5:30 Monday to Friday excluding Public Holidays) Other hours by appointment. Charges may apply for after hours work/diagnosis.
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