Anti-Virus Exclusions for Connectwise Automate

Anti-Virus-Exclusions-for-Connectwise-Automate

Add these to your AV exclusions.

Agent Windows: Antivirus Exclusions

Agent Windows/Configuration
KB0100.60.239.008

Qualifying Conditions

  • LabTech and Connectwise Automate Versions - All

Use Case

This article details the specific files and folders to exclude within Antivirus software when using Connectwise Automate.

Step(s) to Resolution

AV Folder Exclusions:

  • %windir%\ltsvc  
  • %windir%\temp\ltcache 
  • %windir%\temp\_ltupdate 
  • C:\LTSHARE 
  • C:\ProgramData\MySQL 
  • C:\ProgramFiles\MySQL 
  • C:\Windows\Temp\LTInstall\ 
  • C:\Program Files (x86)\LabTech 
  • C:\Program Files (x86)\LabTech Client 

AV File Exclusions:

  • %windir%\ltsvc\lttray.exe 
  • %windir%\ltsvc\ltsvc.exe 
  • %windir%\ltsvc\ltsvcmon.exe 
Anti-Virus Exclusions for Connectwise Automate
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